Make sure to check your spam and/or junk folders for your order confirmation emails!

TO RETURN YOUR RENTALS:

***We will have a representative at the SODEXO STUDENT COMMONS every semester during finals week to accept rental returns and buy backs***

OR Follow the steps below to ship them to us

  • ¬†LOCATE YOUR RENTALS:
    • On the back of all of our rental books, there is a sticker with the due date.
    • If you are unsure of the rentals you have out, send an email to thomasbookstore@bbasolutions.com with your student ID number and full name and we will email you back with the books you rented.
  • BOX THEM UP
    • Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
      • Thomas College Bookstore is not obligated to issue a refund for return shipments that are lost or damaged*.
    • Make sure to include as much information as possible so that we know who's return it is. Below is the information we can use to process your return:
      • Student ID Number (required)
      • Name (required)
      • Order number
      • Address
      • Email Address
      • Phone Number
  • CREATE A LABEL
    • CLICK HERE, fill out the required information and a FREE return label will be emailed to you in minutes!
    • **PLEASE CHECK YOUR SPAM AND/OR JUNK FOLDERS IF YOU CANNOT FIND THE LABEL!!**
    • You will only be provided ONE free return label so, be sure to send all of your rentals back at once or you will be responsible for any additional shipping.
  • ****If you used your free label and still have rentals, we recommend that you send your return via FedEx, UPS, or insurable U.S. Mail service.

    Please mail them to the below address:

    Thomas College Bookstore

    1266 Sycamore View Rd Ste 109

    Memphis, TN 38134

    Make sure to keep a record of any tracking information provided* PLEASE DO NOT USE ANY OTHER SHIPPER TO RETURN YOUR RENTALS

    *Please see terms and conditions